Online Computer
Repair Service
We connect to your PC or Mac securely over the internet and fix your problem while you watch — no home visit, no shipping, no waiting.
Why Customers Trust Dr Tech PC
Allowing someone to remotely access your computer is a big decision. Here is exactly why thousands of customers across the USA trust us.
100% Secure Connection
We use industry-standard remote access software. You see every action we take on your screen in real-time. Disconnect us instantly with one click — no passwords stored, no access retained after the session ends.
5-Star Rated on Google & Yelp
Our reputation is built on honest, transparent service. We explain exactly what we are doing and why at every step. Hundreds of verified 5-star reviews from real customers across the country.
Lifetime Warranty on Every Repair
If the same issue ever returns after we fix it, we fix it again at absolutely no charge. We do not consider a job done until you are completely satisfied — that is our guarantee.
How Our Remote Repair Works
From booking to a fixed computer in as little as 30 minutes — no technical knowledge required.
Choose Your Plan
Pick the plan that fits your needs — a one-time fix or unlimited multi-device coverage. All plans include our lifetime warranty.
Book Your Session
Select a date and time that works for you using our online booking system. We are available 7 days a week.
We Connect Securely
We walk you through visiting anydesk.com directly in your browser. No accounts needed — just follow our simple step-by-step instructions over the phone.
Watch Us Fix It
You watch every action on your screen in real-time. Most repairs are completed in 30–60 minutes, fully guaranteed.
What We Fix Remotely
Any software issue on any Windows PC or Mac — we handle it all, anywhere in the USA.
Virus & Malware Removal
Full system scan and complete removal of viruses, spyware, adware, and ransomware. We also harden your system to prevent reinfection.
Slow Computer Tune-Up
We clean startup programs, optimize OS settings, clear junk files, and get your computer running like new again — fast.
Software Errors & Crashes
Blue screens, app crashes, error messages, and freezing — we diagnose the root cause and fix it properly, not just temporarily.
Printer Setup & Troubleshooting
Printer not connecting, printing blank pages, or showing offline? We diagnose and fix printer issues on Windows and Mac remotely.
Email Setup & Troubleshooting
Problems with Outlook, Gmail, or Apple Mail? We set up email accounts, fix sync issues, and resolve sending and receiving errors.
Driver Issues & Updates
Outdated, missing, or corrupt drivers causing problems? We identify and install the correct drivers for your hardware and operating system.
Simple, Flat-Rate Pricing
No hidden fees. No hourly billing. One flat rate — your computer gets fixed.
One-Time Fix
- Fix one issue in a single session
- Windows & Mac supported
- Lifetime warranty on the repair
- Available 7 days a week
Dr Tech Plus
- Fix up to 3 devices in one session
- Windows & Mac supported
- Lifetime warranty on all repairs
- 5-device option available
Dr Tech Pro
- Unlimited sessions for 6 months
- Up to 3 devices covered
- 5-device & multi-year options
- Priority scheduling
Frequently Asked Questions
Everything you need to know before booking your remote repair session.
Is it safe to let someone remotely access my computer?
Yes. We use industry-standard remote access software that requires your explicit permission to connect. You see every single action we take on your screen in real-time, and you can disconnect us instantly at any point with one click. We never retain access after the session ends and we never store your files or personal data.
What do I need to get started?
All you need is a computer with an internet connection and a phone. After booking, we will call you and walk you through visiting anydesk.com directly in your browser. We guide you through every step over the phone — no technical knowledge required.
Do you support both Windows and Mac?
Yes. Our technicians are experienced with all current versions of Windows (10 and 11) as well as macOS. Whether you have a desktop PC, a gaming rig, a laptop, or a MacBook, we can connect and help.
How long does a remote repair session take?
Most repairs are completed within 30 to 60 minutes. More complex issues such as a full virus removal or OS reinstallation may take longer. We will always give you a clear time estimate before we begin so there are no surprises.
What if my problem is not fixed?
Every repair comes with a lifetime warranty. If the same issue returns, we fix it again at absolutely no charge. We do not consider a job done until you are completely satisfied — that is our guarantee.
Online Computer Repair Service — Anywhere in the USA
Dr Tech PC is a Las Vegas-based computer repair company offering professional online computer repair services to customers across the United States. Whether you are dealing with a slow computer, a virus infection, a software crash, or a Windows error, our certified technicians can diagnose and resolve the issue remotely — without you ever leaving your home or office.
Our remote repair service supports all major platforms including Windows 10, Windows 11, and macOS. We specialize in virus and malware removal, system performance optimization, driver troubleshooting, ransomware recovery, password recovery, and full operating system reinstallation. Every repair is backed by our lifetime warranty. Call us at (949) 702-3033 or book your appointment online today.